Citizen Systems Japan Co., Ltd.
March 31, 2005
Citizen Systems Japan Co., Ltd. ("Citizen Systems") recognizes that the protection of personal information on every customer is an important social responsibility. To ensure compliance with the Personal Information Protection Law of Japan, Citizen Systems has established this Privacy Policy. Citizen Systems and its affiliates will implement this Privacy Policy to provide guidance for protection, management and use of personal information on every customer.
- 1. Personal information
- 2. Purpose of collection and use of personal information
- 3. Non-disclosure of personal information to third parties
- 4. Managing personal information
- 5. Publication of intended use of personal data
- 6. Disclosure, amendment, erasure or discontinuance of usage of personal information
- 7. Personal information on children
- 8. Revision of the Privacy Policy
- 9. Personal Information Desk
- 10. Citizen's Unsolicited Ideas Submission Policy
1. Personal information
Personal information on customer is any information by which any individual customer can be identified, such as name, address, date of birth, telephone number, e-mail address, etc.
2. Purpose of collection and use of personal information
Citizen Systems will ask for the customer's consent before collecting his/her personal information. Citizen Systems will clearly convey to the customer the purpose of use of personal information at the time of collection. Citizen Systems will use the personal information only to fulfill the scope of the purpose to which a customer has consented.
3. Non-disclosure of personal information to third parties
Personal information obtained from a customer will not be disclosed to any third parties except for one or more of the following conditions:
- where the customer's consent is given;
- when the disclosed personal information cannot identify the customer;
- when the personal information is disclosed to a third party who is bound by non-disclosure agreement with Citizen Systems and used only for the purpose to which customer has consented (In such case, such third parties will be obligated to assume stringent control of the customer's personal information to prevent abuse or misuse);
- when the disclosure of personal information is required by law, judicial order, or the like; or
- when the disclosure of personal information is necessary for the benefit of the relevant customer or the public interest.
4. Managing personal information
Supervisors for customers' personal information undertake the necessary and appropriate measures to protect customers' personal information from unauthorized access, loss, destruction, falsification or leakage.
5. Publication of intended use of personal data
Please refer to Intended Use of Personal Data. (Certain personal data that fall under the category of Article 18.4.1 through 18.4.3 of the Personal Information Protection Law of Japan are excepted from being availed to the respective person.)
6. Disclosure, amendment, erasure or discontinuance of usage of personal information
If a customer wishes disclosure, amendment, erasure or discontinuance of usage of his/her personal information that was provided to Citizen Systems, please fill in the relevant document specified in Request Form for the personal information and send by post, together with the Identity Verification Documents, to Citizen Systems' Personal Information Desk. For the prevention of falsification of personal information, Citizen Systems will act on such requests only if Citizen Systems can positively confirm that the relevant customer has made such request.
7. Personal information on children
Citizen Systems protects personal information on children in the same strict manner as it protects the personal information on adult customers. Citizen Systems will collect or obtain personal information on children only after obtaining the parental consent.
8. Revision of the Privacy Policy
Citizen Systems may from time to time revise its Privacy Policy. Therefore, customers are advised to check the latest revision of the Privacy Policy.
9. Personal Information Desk
For any inquiries on personal information on customers, please contact the Personal Information Desk:
Personal Information Desk of Citizen Systems Japan Co., Ltd.
6-1-12, Tanashi-cho, Nishi-Tokyo-shi, Tokyo 188-8511
Phone: 0424-68-4771 (In Japanese Only)
Hours: 9:00-17:45 Monday through Friday (closed Weekends & Corporate Holidays)
10. Citizen's Unsolicited Ideas Submission Policy
Citizen Holdings Co., Ltd. and each of its subsidiaries (together, "Citizen") actively carries out our own continuous research and development of advertising campaigns, promotions, new or improved products and technologies, product enhancements, processes, materials, marketing plans, and new product names.
Citizen appreciates receiving comments regarding Citizen's existing products and services. However, as a matter of policy, Citizen and/or any of Citizen's employees do NOT accept or consider unsolicited ideas, including ideas for new advertising campaigns, new promotions, proposals for new or improved products or technologies, product enhancements, processes, materials, marketing plans, or new product names.
Please do NOT submit any unsolicited ideas, original creative artwork, suggestions, other works, or notices of published or unpublished patent applications ("Submissions") in any form to Citizen or any of its employees.
The sole purpose of this Policy is to avoid potential misunderstandings or disputes when Citizen's products or strategies might seem similar to ideas submitted to Citizen. What you intended to submit may have already been considered by Citizen, be under development, in preparation for patent and/or other intellectual property protection, in production or in consideration for production, or the subject of some other action by Citizen.
If, despite our request that you do NOT send us your Submission, you still submit it, then regardless of what your letter, e-mail, or other form of communication says, the following terms shall apply:
You agree that by sending Citizen any information or material: (1) your Submissions and their contents will automatically become the property of Citizen, without any compensation to you; (2) Citizen may use, redistribute, reproduce, perform, modify, transmit and distribute the Submission and its contents for any purpose and in any way; (3) there is no obligation for Citizen to review the Submission; (4) there is no obligation to return your Submission and/or its contents to you or to respond to you in any way; (5) there is no obligation to keep any Submission confidential and you have no expectation of confidentiality; (6) you disclaim any confidential relationship with Citizen; and (7) there is no fiduciary or any other kind of duty owed by Citizen to you.
We thank you in advance for your understanding.