1. Business-Use Printers
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  2. Inquiry for Information Systems (Technical Inquiry)

Inquiry for Information Systems (Technical Inquiry)

  1. Input
  2. Confirm
  3. Complete
Please describe your troubles/questions/requests in details such as

  • Printer Model Name
  • Interface
  • Serial Number (You can find it on the rating label)
  • Firmware version (You can find it on the self print result by the printer)
  • Memory Switch settings
  • Driver (Windows/OPOS/etc) is used or not / OS version

Customers who contact us through this form are basically answered by e-mail.
Your personal information will be used to respond to your inquiry.

Any Required Company

Any Required Last Name

Any Required First Name

Any Required Title

Any Required E-mail

 

*Confirmation input

Any Required Phone

Any Mobile

Any Required Country

Any Zip/Postal Code

Any State/Province

Any City

Any Street

Any Required Inquiry (Comment)

Any Attached file 1

(Up to 10 M)

Any Attached file 2

(Up to 10 M)

Any Attached file 3

(Up to 10 M)

Personal Information

Personal information entered by you shall be strictly managed in accordance with the Citizen’s Privacy Policy, and we shall refrain from using it for any purpose other than response to the relevant inquiries without your consent. Please read the Citizen’s Privacy Policy, and if you agree to it, please click “Agree” and then go to “Confirm”. You can withdraw this agreement at any time.

Citizen Group Privacy Policy/ Citizen Group EU Personal Data Protection Policy
Citizen Systems Japan Co., Ltd. Privacy Policy

Depending on your inquiry, your information may be shared with our employees, our subsidiary company, agents and/or business partners, in order to fulfill your inquiry.

Any Required Agree

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